Ensuring that our clients get their goods are delivered on time, safely and reliably is a key priority for us. Our current success in “first time, on time” delivery currently stands at 98%, and we monitor this figure regularly seeking to improve where possible.
Our standard delivery service is next working day for all orders received by 14:00 (2 PM) GMT. Working with various delivery partners allows us to offer this fast delivery service throughout the UK.
We do our best to proactively inform every client about their goods, but if you are experiencing issues, or have not received your expected delivery, please let us know immediately – you can use the live chat, give us a call or send us an email – visit our ‘Contact Us’ page for more information on ways to get in touch.