Service Level

SERVICE LEVEL

Service is an area that  we seriously focus on, whether it be before, during or after the sale has taken place. Back up after-sales service is fundamental to Fulfil UK and we have an experienced and dedicated customer service team on hand ready to help you.

Partnered with courier networks such as DPD and UPS, we offer national coverage in the UK with a next working day service level agreement for all our clients.

During 2017, our success in ‘first time, on time’ delivery was 98.81%, and during 2018 we are monitoring this figure regularly seeking to improve where possible.

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